You can order your Lockenbox membership on any day of the month. You will receive your first box as soon as possible, usually between 5-10 days after your f...

Each monthly box is shipped at the end of each month (usually between the 20th-25th of the month). On the day of dispatch, you will receive a tracking email...

You can change your shipping interval in your customer account.  1. Log into your customer account or create one if not exisiting yet 2. Go to "Li...

No, you do not need to order your Lockenbox again after your first order. Because once you have ordered a Lockenbox, you automatically have a fixed spot in ...

Yes. All Lockenboxes follow the book of Lorraine Massey and are therefore free of: non-water soluble silicones, sulfates, dehydrating alcohols, petroleum-ba...

1. Go to https://www.lockenbox.com/en/account/register and fill in the information Important: Use the same email address you used to order your Lockenbox s...

You can cancel monthly. You have to cancel at the latest by the 4th of the month in order not to receive the following Lockenbox of the following month. On ...

You can easily cancel your subscription in your customer account. Steps: 1. Log in to your customer account or create a customer account 2. Go t...

You can change your delivery address in your customer account. 1. Log into your account 2. Click on "Lieferadresse ändern/Change shipping address&...

You can change your credit card information by following these steps: 1. Log into your customer account or create a new account. 2. Click on "R...