I have reactivated my subscription, but not received the Lockenbox, how is that possible? :

I have reactivated my subscription, but not received the Lockenbox, how is that possible? Print

Created by: Sophie K.

Modified on: Sun, 2 May, 2021 at 12:13 PM

Please note that reactivations in a month are still valid for the respective monthly box, unless this box is already sold out. In this case, the reactivation is valid for the next regular box. This means: If you reactivate in April, you will (presumably) still receive the April box; if this one is sold out, the reactivation is valid for the following May box.

If you have any further questions or problems, please feel free to contact our customer service or send us an email to [email protected]!

Sophie is the author of this solution article.

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I have reactivated my subscription, but not received the Lockenbox, how is that possible? Print

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